TERMS & CONDITIONS - TREKUP INDIA ADVENTURES PVT. LTD.

Registered Office:10/2, Mohit Vihar, Niranjanpur, GMS Road, Dehradun - 248001, Uttarakhand, India

GSTIN: 05AAKCT1657R1ZN

Email: info@trekupindia.com

This Agreement is governed by:

• Indian Contract Act, 1872
• Information Technology Act, 2000
• Consumer Protection Act, 2019

Electronic acceptance of this Agreement constitutes a legally binding contract.

By booking any trek:

• You confirm you are 18 years or above
• You accept these Terms for yourself and all participants
• You acknowledge that this forms a binding legal contract

A contract is formed only when:

• Payment (partial/full) is received
• Confirmation invoice is issued

• 30% advance required at booking
• 70% balance due 7 days before trek
• Failure to pay may result in cancellation without refund

All payments are processed via secure gateways.

• Prices are subject to change before confirmation
• GST applicable as per Indian law
• Additional costs due to government changes, permits, or transport shall be borne by the participant

All cancellations must be in writing.

• Vouchers valid for 12 months
• No cash refunds except where required by law

• One free date change allowed (7+ days prior)
• Additional changes: 10% fee
• Once rescheduled = non-refundable

The Company reserves the right to modify, delay, or cancel any itinerary due to:

• Weather conditions
• Natural disasters
• Government restrictions
• Safety concerns

Additional costs shall be borne by the participant.

• Minimum 6 participants required
• Company may merge or cancel departures

Participants must:

• Be physically fit
• Disclose all medical conditions

Failure may result in removal without refund.

The participant acknowledges that trekking involves inherent risks including:

• Injury, illness, or death
• Altitude sickness
• Natural hazards

The participant voluntarily assumes all risks associated with participation.

To the maximum extent permitted by law:

• Liability is limited to the amount paid
• No indirect or consequential damages

The participant agrees to indemnify and hold harmless Trekup India from:

• Claims, damages, or losses
• Legal costs arising from participant actions

• Insurance is not included
• Strongly recommended
• Company not responsible for claims

Strictly prohibited:

• Alcohol or drugs
• Misconduct or unsafe behavior

Violation = removal without refund.

• Basic accommodation provided
• Equipment maintained and safety-checked
• Damage or loss chargeable

• Vehicles assigned based on group size
• Company not liable for delays, breakdowns, or third-party failures

• Participant responsible for belongings
• No liability for loss/damage
• Offloading subject to weight and policy limits

• Gear provided on rental basis
• Non-refundable once booked
• Damage/loss chargeable

The Company shall not be liable for:

• Natural disasters
• Weather disruptions
• Government restrictions

In such cases:

• Credit vouchers or alternatives may be provided

No refunds for:

• Accommodation
• Meals
• Transport
• Any unused services

• All evacuation and medical costs borne by participant
• Company may assist but is not financially liable

• Guides, porters, and transport may be third-party
• Company not liable for their actions

Participants grant permission for use of:

• Photos/videos
• Marketing purposes

• Personal data used only for operations
• Shared only when required

Company may:

• Cancel bookings
• Ban participants

For misconduct, fraud, or safety violations.

• Must be reported during trek
• Written complaint within 7 days

Online booking constitutes valid legal acceptance under Indian law.

If any clause is invalid, remaining Terms remain enforceable.

This Agreement overrides all prior communication.

All disputes shall be subject to: Courts of Dehradun, Uttarakhand, India